Privacy policy

This policy explains what personal information XAQEE collects through this website, how we use it, and the choices you have. XAQEE is a technology business based in Kerala, India. You can reach us at [email protected].

What we collect

• Information you send us. When you use our contact or support form, we collect your name, email address, company name if you give one, the topic you choose, and your message.
• Technical information. Like most websites, our servers log basic request details such as your IP address, browser type, the pages you request, and the time of each request.

Cookies

This website does not use cookies for advertising or analytics. If that changes, we will update this policy and ask for your consent where the law requires it.

How we use your information

• To reply to your enquiry or support request and to follow up on it.
• To protect this website from spam and abuse, for example by limiting repeated form submissions.
• To meet our legal obligations.

We do not sell your personal information, and we do not use it for advertising.

Who we share it with

We use service providers to host this website and to deliver form messages to our inbox. They process your information only on our behalf. Some of these providers may store or process data outside India.

How long we keep it

We keep enquiries for as long as we need them to respond and to keep reasonable business records. Server logs are kept for a limited period for security purposes.

Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you by emailing [email protected]. Depending on where you live, data protection laws such as India’s Digital Personal Data Protection Act, 2023, or the EU General Data Protection Regulation may give you further rights.

Apps and products

Each XAQEE app and product will have its own privacy policy describing the data it collects. This policy covers this website only.

Children

This website is not directed at children, and we do not knowingly collect information from them.

Changes to this policy

If we change this policy, we will update the date at the top of this page. Questions are welcome through our contact page.